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Amas Talks ...The
Dollar
Everyone knows that we say "In God we Trust" on our money but the dollar bill being the God of America was a well designed plan of the face on our $10 bill, one of three who have that honor.
Who to You Avarage Handle Time?
If Average Handle Time (AHT) is a metric that measures the amount of time an agent spends handling a customer interaction or transaction. Who should be responsible for achieving it?
Benchmark for Average Handle Time
If Average Handle Time (AHT) is a metric that measures the amount of time an agent spends handling a customer interaction or transaction. What is the benchmark? What should the goal be?
Amas Talks ...The
Dollar
Everyone knows that we say "In God we Trust" on our money but the dollar bill being the God of America was a well designed plan of the face on our $10 bill, one of three who have that honor.
Who to You Avarage Handle Time?
If Average Handle Time (AHT) is a metric that measures the amount of time an agent spends handling a customer interaction or transaction. Who should be responsible for achieving it?
Benchmark for Average Handle Time
If Average Handle Time (AHT) is a metric that measures the amount of time an agent spends handling a customer interaction or transaction. What is the benchmark? What should the goal be?
Amas Talks ...The
Dollar
Everyone knows that we say "In God we Trust" on our money but the dollar bill being the God of America was a well designed plan of the face on our $10 bill, one of three who have that honor.
Who to You Avarage Handle Time?
If Average Handle Time (AHT) is a metric that measures the amount of time an agent spends handling a customer interaction or transaction. Who should be responsible for achieving it?
Benchmark for Average Handle Time
If Average Handle Time (AHT) is a metric that measures the amount of time an agent spends handling a customer interaction or transaction. What is the benchmark? What should the goal be?